Privacy Policy

1. General Information.

Pursuant to the provisions of Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos (Spain’s Privacy Act) and its implementing regulations, we would like to inform you of how we will handle your personal information (the “Information”).

Any personal Information you provide to us now or in the future in connection with our commercial services will be saved into a filing system, which is under the custody of Telepay, S.L. (hereinafter, the “Controller”), VAT Reg. No. B 84073386, fiscal address at Avenida Puente Cultural, nº 8, Portal A, Bajo primero - 28702 San Sebastián de los Reyes, Madrid, Spain

All Information we request from you is mandatory. Therefore, if you fail to provide any part of the Information, you may not have full access to our services. Your Information is handled by the Controller for the purposes of maintaining, developing and monitoring our commercial relationship with you. This includes answering your enquiries and information or documentation requests, as well as sending you any information you may request from us.

Any Information you furnish to us must be correct and updated at the time it is provided. Therefore, you guarantee that said Information is accurate and true. Please notify us of any changes to your Information promptly and diligently, so that we can keep our filing system updated and ensure all Information in it is accurate.

You expressly agree to the processing of your Information by the Controller for the purposes of sending you commercial information about our goods and services by post, email, text message or equivalent electronic communication methods, as well as for segmentation purposes and/or preparing profiles for analogous purposes.

2. Disclosure of Information

The Controller may disclose your Information to group and collaborating companies operating in the tourism and hospitality industries, travel agencies, leisure clubs, and sports or cultural clubs and associations for the purposes of sending you commercial information about their goods and services by post, email, text message or equivalent electronic communication methods.

These companies may be located in countries where protection levels are lower than those ensured by Spain’s privacy laws. You agree to the international transfer of Information.

3. Custody of your Personal Information

We will safekeep your Information in our filing systems while our commercial relationship exists and for as long as it may be required under the regulations or the contract for You or the Controller to be able to take any applicable actions.

Upon termination of our commercial relationship, your Information will be blocked as established in the existing regulations.

Notwithstanding the foregoing, your Information may still be used after the termination of our relationship for the commercial purposes established above until you revoke your consent.

4. Access to the Information by Third Parties

Please note that certain companies may access your Information for the sole purposes of providing the Controller with processing services. These companies may include data hosting firms, IT service providers, and the like. Under no circumstances may such service providers use your Information for purposes other than those stated herein or for their own benefit.

These companies may be based in countries outside the European Economic Area where protection levels may be lower than those ensured by Spain’s privacy laws.

5. Confidentiality and Security Measures

The Controller will always handle your Information confidentially and observe the uses and purposes expressly stated above.

The Controller has implemented all technical and organizational measures required to ensure the safety of your Information and prevent any alteration, loss, or non-authorized processing or access, taking account of the state of the technology, the nature of the information we collect and the risks to which it may be exposed, pursuant to the provisions of Title VIII, Royal Decree 1720/2007, of December 21, implementing privacy laws.

6. Cookies

The filing system kept by the Controller contains information obtained from cookies and logfiles.

Cookies are text files sent by our website to your computer. They are stored in the memory of your computer and collect information on the pages you visit, the time you spend on the Internet, etc.

Cookies are resent to our website every time you access it.

Cookies are activated or sent from the Teleingreso.com server.

We use cookies to tailor our services to your preferences and provide you with information that may be of interest to you.

If you do not wish that cookies be installed in your hard disk, you may change your browser settings and opt-out. Please note that if you opt-out, your browsing experience may be affected and you may be asked to register every time you wish to access one of our services.

Cookies remain active for less than 24 hours.

Cookies cannot read data in your hard disk or cookie files created by other websites.

Logfiles are files stored in the Controller’s server that record browsing information and help us analyze how the system functions, identify any issues or events that may arise and solve them as soon as possible, continue to offer you the services you request, get to know your preferences better and offer you other services that you may like.

You may prevent us from generating cookies by changing your browser settings.

7. Your Rights

You may exercise your right to access, correct, cancel and oppose the processing of your Information at any time, as established by law. Please send your request to do so and a copy of your ID to the postal address of the Controller stated above.

For your convenience, please note that you may obtain information on how you can exercise these rights by contacting us using the contact form available on our webpage www.teleingreso.com.

8. Assignment of Information to Third Parties

You expressly agree that your Information may be disclosed by Telepay SL to other group and collaborating companies operating within the online gambling, leisure, tourism and hospitality industries for the purposes of sending you commercial information about their goods and services by post, email, text message or equivalent electronic communication methods.

Updated information about the identification details of and activities carried out by said companies is available on our webpage. Companies receiving your Information may be based in countries where protection levels may be lower than those ensured by Spain’s privacy laws.